Refund policy

Eligibility of Items for Return or Exchange

Customers have the right to return any purchased items without defining the reason within 30  calendar days from the moment of receiving those items from CutRiteFX. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

Rules on returning and exchanging Items with discovered defects:

Customers are entitled to notify CutRiteFX of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the Items from CutRiteFX. The only exception are defects caused by improper handling of the Items by the CutRiteFX.

Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to CutRiteFX, and their consumer properties, factory labels, and ready-for-sale condition are preserved.